Refunds/Cancellation Policy

Refunds/Cancellation Policy

All services provided electronically are quality assured. If the customer is not 100% satisfied with the quality, he/she may notify us in writing and request us to rework free of charge (up to two revisions will be free of charge). To assert that the content is of inadequate quality, the Client must furnish sufficient and precise comments.

Clients agree to resolve any questions, concerns, or disputes regarding the quality of delivered services by submitting a written request, either by email papyruscript@gmail.com or on an online account. This request must specifically outline all questions and concerns about possible editorial errors or omissions so that our experts may clearly address, respond to, and/or correct any areas of concern on the client’s behalf as quickly and professionally as possible. Rework requests are applicable only to the original text and will be conducted according to the assignment’s original written instructions.

No cancellation requests will be accepted for confirmed orders.

A refund, if applicable, will be credited through the same payment method used for the original transaction. The Client will have to return the original tax invoice, for the refund to be processed, wherever applicable.