- 1 Communication Client company communication
- 2 Understand Understanding the query
- 3 Information collection Collecting relevant information from the client
- 4 Assigning the work In-house editors: Assigning the work to experts in the field
- 5 Support team Keeping an eye on the progress of the work by the editors/writers
- 6 Quality check In-house Quality Control team: Checking for the quality of the deliverable for content and language
- 7 Delivery Delivery to the client
- 8 Client Feedback Seeking feedback from the client
- 9 feedback to editor/writer Sending the feedback to the order handling editor/writer
- 10 Revised Version Sending back the revised version of the order to the client
- 11 final approval Seeking for the final approval from the client
- 12 Journal Work Publication support team: Journal selection, formatting, and submission
- 13 reviewer’s comments Addressing reviewer’s comments
- 14 Resubmission Resubmission
